1. What is online proctoring?

Online proctoring is the process of monitoring and supervising a test-taker remotely during an exam using video conferencing and monitoring software to ensure the integrity and security of the exam.

  1. How does online proctoring work over Zoom?

Online proctoring over Zoom involves a proctor and test-taker joining a Zoom meeting at a designated time. During the meeting, the proctor can use Zoom's screen sharing feature to monitor the test-taker's screen, webcam to observe the test-taker's behavior. The proctor can also use Zoom's audio and chat features to communicate with the test-taker during the exam.

  1. Can the proctoring be done on a personal 1-1 call?

Yes, online proctoring can be done on a personal 1-1 call between the proctor and the test-taker to ensure maximum security and privacy during the exam.

  1. How does the test-taker schedule an exam using a live exam diary?

The test-taker can schedule an exam using a live exam diary by selecting an available time slot on the online proctoring platform. Once the exam is scheduled, the test-taker will receive a confirmation email with instructions on how to join the exam and complete the required preparations.

  1. What are the benefits of online proctoring over face-to-face exams?

Online proctoring offers several benefits over face-to-face exams, including flexibility and convenience, cost-effectiveness, time-saving, enhanced security, and accessibility.

  1. What are some of the security measures used in online proctoring?

Online proctoring providers may use a variety of security measures, including screen recording, facial recognition, audio recording, and artificial intelligence-based analytics to detect and prevent cheating during the exam.

  1. What equipment do test-takers need to have for online proctoring?

Test-takers will need a computer or laptop with a webcam, microphone, and internet connection to participate in online proctoring exams. They may also need additional software or tools, depending on the requirements of the exam.

  1. Is online proctoring suitable for all types of exams?

Online proctoring is suitable for many types of exams, including multiple-choice, open-book, and essay exams. However, there may be some exams that are not suitable for online proctoring, depending on their specific requirements and format.

  1. What should test-takers do if they experience technical issues during the exam?

Test-takers should contact their proctor or the online proctoring provider immediately if they experience technical issues during the exam, such as internet connectivity problems or software glitches. The proctor or provider may be able to provide assistance or reschedule the exam if necessary.

  1. How can organizations ensure the quality and reliability of their online proctoring services?

Organizations can ensure the quality and reliability of their online proctoring services by working with a reputable online proctoring provider that offers advanced security measures, experienced proctors, and reliable technology. They can also monitor and evaluate the performance of their proctoring services regularly to ensure they meet the organization's requirements and standards.

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